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Once you have started to add members to your organization, the next step is to create and assign members to teams. Teams are used through the app for many purposes though most importantly will be to receive alerts when problems happen.
If you have access to edit teams you can open the teams applet from inside the more applet list.
When you open the teams applet you will be provided a list of all of the teams within your organization. By default we have added a few standard teams that can be used in some situations. You can tap on any team to view and manage an existing team or you can tap the "+" button at the top of the list to create a new team.
Creating a Team
To create a new team simply tap the "+" button at the top of the teams list.
Next give your team a name and a description and then tap the "Add" button at the bottom.
Your new team should show up in the teams list.
Add Members to a Team
To add a member to a team first tap on the team you want to add a member to from the teams list.
Next tap on the "Members" button in the list at the bottom.
You will now see a list of the current members that have been assigned to this team. To add or remove a member tap the edit button at the top of the list.
A list of all members in your organization will be shown, to add a member to the team simply tap the check box next to the member you want to add. To remove a member you can uncheck the check box. Once done, tap the back arrow at the top to go back to the team details.
The number of members should be updated next to the "Members" button.
Alert and Area Tasks
Once you have added members to a team, you will also need to assign both alert and area tasks. This is where you will also assign what alert types and areas the team will be responsible for responding to alerts that happen. You can access these by tapping either the Alert Tasks or Areas Tasks button when viewing a team. You will now see a list of either the alert types or areas that have been assigned to this team as well as a list of the tasks associated with them. To add an additional alert type or area, tap the edit button at the top. This will give you a list of all alert types or areas. Simply check those you want to add or uncheck those you want to remove and hit the back button. The alert type or area list will update with what you have selected.
Once alert types and areas have been added, you will have the option to customize what tasks from within each alert type or area you want this team to perform. Simply uncheck any task you dont want the team to perform (by default all tasks will be checked).
When your done, tap the back button and the respective button will update with the total alert types or areas assigned to the team.
NEXT GUIDE: Sending Alerts >>
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